Terms of service

TERMS OF SERVICE (UAE ONLY)
Last Updated: April 5, 2026

These Terms of Service (“Terms”) govern your access to and use of the website, store, and services (collectively, the “Services”) operated by MyCare.Ae within the United Arab Emirates (“UAE”).

By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree, you must not use the Services.

1. Eligibility

  • You must be at least 18 years old or the age of majority in the UAE

  • By using the Services, you confirm that you have legal capacity to enter into a binding agreement

2. Scope of Services

  • The Services are intended only for customers within the UAE

  • We reserve the right to refuse service, cancel orders, or limit access at our sole discretion

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Be responsible for all activities under your account

We are not liable for unauthorized access resulting from your failure to safeguard your account.

4. Products and Orders

  • All products are subject to availability

  • We reserve the right to limit quantities or discontinue products at any time

  • Product descriptions and images are provided for reference and may vary slightly

Order Acceptance

  • Orders are subject to acceptance and availability

  • We may cancel or refuse any order for any reason, including suspected fraud or pricing errors

5. Pricing and Payment

  • All prices are listed in UAE Dirhams (AED) unless otherwise stated

  • Prices include applicable VAT where required by UAE law

  • Payment must be made at the time of purchase via approved payment methods

We reserve the right to correct pricing errors at any time.

6. Shipping and Delivery

  • Delivery is available within the UAE only

  • Estimated delivery times are provided for guidance and are not guaranteed

  • We are not responsible for delays caused by courier services or unforeseen circumstances

7. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy (15 Days).

By placing an order, you agree to that policy.

8. Prohibited Uses

You agree not to:

  • Use the Services for unlawful purposes

  • Violate any applicable UAE laws or regulations

  • Interfere with the security or operation of the website

  • Attempt unauthorized access to systems or data

  • Use the Services for fraudulent activities

9. Intellectual Property

All content on the website, including:

  • Text

  • Images

  • Logos

  • Designs

is the property of MyCare.Ae or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written consent.

10. Limitation of Liability

To the fullest extent permitted under UAE law:

  • We shall not be liable for any indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product in question

Nothing in these Terms excludes liability where it cannot be excluded under UAE law.

11. Disclaimer of Warranties

  • The Services are provided on an “as is” and “as available” basis

  • We do not guarantee uninterrupted or error-free operation

  • We make no warranties regarding the accuracy or completeness of content

12. Indemnification

You agree to indemnify and hold harmless MyCare.Ae, its owners, employees, and affiliates from any claims, damages, or losses arising from:

  • Your breach of these Terms

  • Your misuse of the Services

  • Your violation of applicable laws

13. Privacy

Your use of the Services is also governed by our Privacy Policy.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, including the UAE Consumer Protection Law.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

15. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without prior notice, if you violate these Terms.

16. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with the revised “Last Updated” date.

Continued use of the Services constitutes acceptance of the updated Terms.

17. Contact Information

For any questions regarding these Terms, please contact:

MyCare.Ae
Dubai, United Arab Emirates
Email: mycaredubai@gmail.com